hj77's Privacy Policy — Your Information Is Safe With Us
The information you provide on the hj77 platform is stored and managed with the highest level of security. Read our privacy policy and play with peace of mind.
Introduction & Scope
hj77 ("we", "our", "platform") operates an online gaming service for users located in Bangladesh. This privacy policy explains how we collect, use, store, and protect the personal information of our users.
This policy applies to hj77's website, applications, and all related services. When you create an account, log in, or use any of our services, you voluntarily accept this policy.
Our services are intended for individuals aged 21 and above only. If a minor attempts to use our services, we take immediate steps to delete their information.
What Information We Collect
hj77 may collect the following types of information:
Identity Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- National identity card or other identity documents (where applicable)
Financial Information
- bKash, Nagad, and Rocket mobile banking numbers
- Transaction history and amounts
- Deposit and withdrawal details
Usage Information
- IP address and device identity
- Browser type and operating system
- Gaming activity logs on the platform
- Cookies and similar tracking information
Purpose of Data Collection
hj77 uses your information only for the following legitimate purposes:
- To create, verify, and manage accounts
- To process and verify financial transactions
- To prevent fraud and unauthorized access
- To provide customer service and support
- To improve platform performance and security
- To fulfill legal obligations
- To implement responsible gaming policies
Methods of Data Protection
hj77 adopts industry-standard technical and organizational measures to keep your personal and financial information secure. The key components of our security framework are as follows:
Encryption
All data transfers are secured through SSL/TLS encryption. Data stored in our databases is also kept in encrypted form, so that no unauthorized person can read it in any way.
Access Control
Access to your information is granted only to employees who require it for their work. All access is logged and regularly audited.
Server Security
Our servers undergo regular security inspections. Firewalls and intrusion detection systems remain active at all times.
Payment Security
All transactions carried out through bKash, Nagad, and Rocket are secured by the respective security protocols of those mobile financial services. hj77 never asks for your mobile banking PIN or password.
Data Sharing & Third Parties
hj77 may share your information with third parties in the following limited circumstances. In each case we exercise maximum caution:
Service Partners
We work with trusted partners for payment processing, gaming software provision, and technical support. These partners operate under strict confidentiality agreements and are provided only the information that is necessary.
Legal Obligations
If a court order or legal obligation requires disclosure of information, hj77 complies with applicable law. In such cases, we endeavor to notify you where legally permissible.
What We Do Not Do
- Your information is not sold to advertisers
- Information is not shared with any unauthorized third party
- Information is not used for marketing purposes without your consent
Cookies & Tracking Technologies
hj77 uses cookies and similar technologies to improve the functionality of the website and platform. Cookies are small data files stored in your browser.
Essential Cookies
These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, security verification, and saving language preferences. They cannot be disabled, as the service will not work properly without them.
Analytics Cookies
We use analytics cookies to understand which parts of the platform users visit most. This information is used to improve the quality of the service. You can disable these cookies from your browser settings.
Data Retention Period
hj77 retains your information only for as long as necessary. The retention period may vary depending on the type of information:
- Account Information: For as long as the account remains active and for the applicable legal period after closure.
- Transaction Records: For the period required to meet legal obligations relating to financial records.
- Usage Logs: For a limited period as required for security and fraud prevention.
- Support Communications: For a reasonable period to ensure service quality.
Once the retention period ends, information is securely deleted or anonymized so that you can no longer be identified in any way.
User Rights
As a user of hj77, you have important rights over your own information. We respect these rights and help you exercise them:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: Where there is no legal obligation to retain it, you have the right to request deletion of your information.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
- Right to Object: You have the right to object to specific uses of your information.
To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible.
Your Responsibilities for Account Security
Both hj77 and you need to work together to keep your account secure. You are required to follow the points below on your end:
- Keep your password strong and do not share it with anyone
- Avoid logging in from unfamiliar devices or public Wi-Fi
- Log out after using your account
- If you notice any suspicious activity, inform our support team immediately
- Never give your mobile banking PIN or password to hj77 — we never ask for it
International Data Transfers
hj77 is an international gaming platform. For technical reasons, some of your information may be processed on servers in other countries. In such cases we ensure that:
- Data transfers take place through secure encrypted channels
- The receiving party maintains standards equivalent to this privacy policy
- Data protection is ensured through legal agreements with third parties
Policy Changes & Updates
hj77 may update this privacy policy from time to time. Changes may be necessary due to changes in the scope of services, new legal obligations, or technological developments.
If any significant changes are made, we will notify you by email or through the platform. If you continue to use the service after the changes, it will be assumed that you have agreed to the updated policy.
The date of the latest update will always be mentioned at the top of this page. We keep an archive of older versions, which can be shown upon request.
Complaint Resolution
If you have any complaints or concerns regarding the handling of your information, we are committed to resolving them promptly and fairly.
To file a complaint, email us at [email protected] or use our 24/7 live chat service. Support is available in both Bengali and English.
We take every complaint seriously and do our best to provide a resolution as quickly as possible.
Have a question about privacy?
Our support team is ready for you seven days a week, twenty-four hours a day.